AI Conversation & Booking
The first business to reply wins the job.
Most enquiries go to whoever answers fastest, not whoever’s best. Our agents reply in seconds — on your website, on WhatsApp, and on the phone — qualify with your questions, and book straight into your calendar.
Where it answers
Four places your customers already are.
Website chat agent
Answers questions about your services, prices, and availability using information you approve — then books qualified visitors straight into your calendar.
WhatsApp agent
Where UK customers actually want to talk. Instant first response, photo handling (“send us a picture of the boiler”), and booking inside the chat.
Voice agent for inbound calls
Answers when you can’t: takes the job details, gives rough pricing if you allow it, and books the appointment. Callers are told it’s an assistant — no pretending.
Out-of-hours cover
The 11pm “my boiler’s died” enquiry gets an answer at 11pm — and an engineer booked for 8am. That job used to go to whoever answered first. Now it’s you.
Our rule for AI that talks to your customers
Honest, supervised, and never winging it.
The agent introduces itself as an assistant, only answers from information you’ve approved, and hands anything uncertain to a human with a full transcript. We read the conversations weekly and tighten the answers. AI that quietly makes things up to your customers would cost you more than it saves — so ours doesn’t get the chance.
FAQ
Straight answers
Will it say something stupid to my customers?
The agent only uses information you’ve approved — your services, prices, and policies. Anything outside that, it takes a message and hands over to you. You review transcripts, and we tune it weekly in the first month.
Do customers know it’s AI?
Yes. It introduces itself as your assistant. In our experience customers don’t mind automation — they mind being deceived or ignored. An honest assistant that answers in 5 seconds beats a human who answers tomorrow.
What does it connect to?
Your calendar (Google, Outlook, or your booking system), your phone number, your website, and WhatsApp Business. Setup is handled by us in the first week.
What happens to complex enquiries?
They get routed to you with a transcript and the customer is told when to expect a reply. The agent’s job is to catch and book the simple 80%, not to fake its way through the hard 20%.
Hear it answer a call before you buy.
Book a demo and we’ll set the voice agent loose on a mock enquiry for your business, live on the call. Judge it with your own ears.